Terms of Service

Operator

CircleNest is operated by CircleNest LLC("CircleNest", "CircleNestApp", "we", "us"), a US-based limited liability company. Registered mailing address available on request — 8 The Green #13755, Dover, DE, 19901, United States. You can reach us at contact@circlenestapp.com.

Where CircleNest is available

CircleNest is currently offered only to residents of the United States. If you are outside the US, please do not create an account. We will expand to additional countries over time; until then, these Terms and our Privacy Policy are written for US users. By creating an account you represent that you reside in a country where CircleNest is offered and that the country you selected at sign-up is accurate. We may rely on this representation when determining which laws apply to your account.

Acceptance

By creating an account or using CircleNest you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the app.

Who can use CircleNest

You must be at least 18 to create your own account. If you're under 18, ask a parent or guardian to add you to their CircleNest household as a kid profile. Parents and guardians may create kid profiles for their children of any age. Children under 13 are not permitted to register or log in on their own; their participation is managed entirely by a consenting parent under our COPPA practices described in the Privacy Policy. Kids aged 13–17 may receive their own in-app login only when invited and configured by a parent.

By creating an account you represent and warrantthat (a) you are at least 18 years old, (b) the information you provide is accurate, and (c) when you add a kid profile, you are the parent or legal guardian of that child or have lawful authority from the parent or legal guardian to do so. We may rely on these representations and may suspend or terminate accounts where they prove to be false.

Your account

You're responsible for keeping your login secure and for the activity that happens under your account. Don't share your password or impersonate others.

SMS / phone sign-in (TCPA)

If you choose phone sign-in, you expressly consent to receive a one-time verification code by SMS from CircleNest or its SMS provider to the number you enter. Message and data rates may apply. Message frequency is limited to codes you request. Reply STOP to opt out of further messages or HELP for help. Consent to receive verification SMS is not a condition of any purchase; you may instead sign in with email.

Acceptable use

• No harassment, hate speech, or unsafe behavior toward children.
• Don't upload illegal content or anything that violates someone's privacy.
• Don't try to break, scrape, or abuse the service.
• Profanity and sexually explicit language are not allowed in names, descriptions, messages, household list items, kid requests, future letters, or any other user-created content.

We may suspend or remove accounts that violate these rules.

Abuse protection & rate limiting

We apply rate limits and automated abuse protections at the network edge to block bot traffic, denial-of-service attempts, and other abusive request patterns before they reach the app. If your traffic is mistakenly blocked, contact us and we will review.

Repeat connection requests. If another family declines a trusted-family request from you, we keep that decline private and do not notify you that it happened. After a small number of declines from the same recipient, further requests from you to that recipient are temporarily paused so a person who isn't interested isn't pressured by repeated asks.

Keeping kids safe

Kids only appear in circles, plans, and chats with adults a parent has approved. These trust gates are designed to be enforced at the data layer, not only in the interface. Each kid is automatically placed in an age tier (under 13, 13–15, 16–17, then graduating to an adult account at 18) based on their date of birth. Some features are unlocked, locked, or limited automatically by tier, and by the region settings of the parents and co-parents who manage the kid. Tier promotions on a birthday require the primary parent's approval before any new capability is unlocked.

Kid-initiated requests (e.g. a playdate ask) are always routed to the kid's own parent first for approval. Another family is never contacted directly on a kid's behalf, and a kid is not shown whether a parent approved, declined, or did not act on the request — a silent decline is always valid. Lockscreen notifications to a kid device never include message content, and kid devices are silenced during a nightly quiet window in the kid's local time. Notifications to children under 13 are blocked entirely.

PIN attempts on a kid device are rate-limited so casual guessing triggers a short cooldown.

Co-parents, trusted adults, and caregivers

A primary parent may grant co-parent access to a spouse, partner, or legal guardian. When you invite a co-parent into your household you can also pick an optional relationship label (partner, spouse, legal guardian, or other). The label is a personal description used in friendly copy across the app and does not change anyone's permissions. Co-parents share parental authority for that kid. Sensitive actions a co-parent takes (such as removing a trusted family, leaving or removing the kid from a circle, or revoking a previously-granted capability) can be paused for a short hold so the primary parent or another co-parent has a chance to weigh in before they take effect. Demoting a co-parent and certain other changes include an in-app appeal window. If a co-parent resets a kid's PIN, the primary parent is notified and may revert the reset for a short window after. Co-parents are hidden from other families' rosters by default until the primary parent confirms their visibility.

A primary parent may also grant trusted-adultaccess to a stepped-back parent, step-parent, live-in grandparent, or similar permanent family figure. A trusted adult can see the kid's schedule, household notes, the chat threads they are included in, the family memory wall (milestones, kid art, future letters, yearbooks, timeline journal), and the caregivers list, but they cannot change kid settings, approve requests, grant other adults, queue sensitive actions, or act as a parent. The grant is permanent until the primary parent removes it, and a full co-parent may be stepped down to trusted-adult at any time by the primary parent.

A primary parent may also grant time-bounded caregiver access (e.g. relative, nanny, sitter, helper, school staff). Caregiver grants are read-mostly and scoped to what is needed to actually care for the kid during the window: basic profile, safe places (drop-off, allergies), and the plan chats the caregiver is staffed on. Caregivers do not see the family's private memory wall (milestones, kid art, future letters, yearbooks, timeline journal). Access expires automatically at the end of the window or sooner if it goes unused. A caregiver is never a co-parent and cannot take parental actions.

Activity log

CircleNest keeps an internal audit log of sensitive actions on kid profiles (creation, deletion, PIN changes, device revokes, COPPA data deletions, tier-transition decisions, co-parent grants and destructive-action decisions), and of actions taken on your behalf by the in-app AI Assistant (plans or series it creates, RSVPs it sends, and messages it posts). This log is used only by CircleNest operators to investigate safety and abuse reports; it is not shared with other families.

Plans, RSVPs & FYI sharing

Plans (events) have three visibility layers: Private (just you and your household), Shared (invited families can see and reply), and Household FYI (a read-only copy that appears on the calendars of households you choose — usually your co-parent's household or a trusted family — so they know it's on your plate). FYI copies do not allow replies, chat, or roster edits, can be hidden by the recipient, and are removed automatically if the underlying connection is removed or the plan is deleted.

When a kid is invited to a plan, the kid's parents and co-parents share a single RSVP. Either adult with parental authority can reply on the household's behalf; the most recent reply wins and is mirrored to the other adult(s). We record who replied and when, so co-parents can see at a glance who handled it.

Parent peek (read-only view of a kid's day)

From a kid's profile, an adult with parental authority can open a "Parent peek" — a read-only summary of that kid's upcoming plans, open jobs, and pending requests. Parent peek does not show the kid's private chats, drawings, notes-to-self, PIN, or any other private surface, and it does not bypass kid-mode PIN protection on the kid's own device. It is a parent convenience, not a surveillance tool.

Shared timelines & yearbooks

Timeline entries are private to the author by default and can optionally be shared, at the moment of saving, with adults who share parental authority over the same kid. Yearbook PDFs are generated for adults with authority over the kid in question. CircleNest does not create public, link-based shares for timelines or yearbooks — there is no URL you can send to someone outside CircleNest that will open a kid's timeline or yearbook.

Future letters

Future letters are written by you today and held until an unlock month you choose, up to 50 years from the month you write the letter. We keep your letters available for as long as your account (and the recipient child's profile) exists. Future letters are personal notes — not a substitute for legally binding, time-critical, or safety-critical messages. If you delete your account or the child's profile before the unlock date, the letter is deleted with it.

Pets

You can add pets to your household profile so co-parents, caregivers, and trusted-adult grantees know who lives with you. Pet entries are descriptive only — they do not have logins and we do not collect veterinary records or any independent data about the animal beyond what you type into their profile. You are responsible for the accuracy of pet information you share with people helping with your home.

Archiving a kid profile

Archiving a kid profile pauses kid mode, future letters scheduled for them, caregiver and trusted-adult grants, and any outbound surfaces tied to that kid. The profile is hidden from family pages but no data is deleted. You can unarchive at any time. Deleting an archived profile from Trash follows the standard 30-day recoverable-deletion window. If the archived kid has a co-parent, that co-parent is notified that the profile was archived; either parent may unarchive.

Legacy contacts & memorialization

You may nominate an adult CircleNest user as your legacy contact. They must accept the role. If something happens to you, a legacy contact, a household co-parent, or a verified next of kin may open a memorialization request through the in-app flow. We require appropriate documentation (such as a death certificate or court order) before any memorialization action is taken.

A legacy contact does not get login access to your messages, notes-to-self, "Us 💛" thread, or timelines while you are alive, and does not gain that access after memorialization. What they can do is narrow and described in the Privacy Policy: pause or cancel scheduled future letters, help coordinate a hand-off of kid profiles you parent, and request that the account be set to a memorialized state. Co-parented kid profiles are not deleted on memorialization — primary-parent status transfers to the surviving co-parent so the kid's profile stays intact.

Memorialization is a service we provide on a reasonable-efforts basis. We are not a probate court and we are not a substitute for an estate plan; for legally binding instructions about your digital assets, please consult an attorney.

Household lists

Items you add to your default shopping list or to custom household lists are visible to all members of your household. Requests your kids send may be accepted into the default shopping list by an adult. You are responsible for the content you add to lists.

Chat, voice notes, kid art & retention

Chat text messages are retained for 2 years from when they were sent, then automatically deleted. Messages you mark as "Keep" (saved) are exempt and stay until you unsave or delete them. Chat photos and file attachments are deleted from our storage after 365 days; an "Attachment expired" placeholder remains for up to 90 more days before the message row is purged. Saved attachments are exempt. Event group chats are purged 30 days after the plan's date, regardless of the 2-year floor. Voice notes in chat are limited to 60 seconds and are automatically deleted from our servers after 30 days. Kid art drawings a kid sends from kid mode are only visible to adults with authority over that kid, and any drawing that is not explicitly saved to the kid's timeline is automatically deleted after 90 days. A teen (age 13+) may also see their own drawings from the last 30 days inside Kid Mode; that view is read-only, contains no save or hide indicators, and shows only the teen's own sends. "Us 💛"is an optional 2-person thread between adult household co-members; it is never surfaced in family chat, the AI Assistant, Smart Suggestions, or any other view, and we do not generate counts, streaks, or comparisons from it. If one party later leaves the household, the thread is automatically sealed — read-only for both sides, with no new messages and no further visibility for the leaver. Love taps(a small heart you can send a kid) carry no text content and are not counted or streaked.

External links. CircleNest does not endorse or review websites linked in chat messages. External sites are not under our control and may have their own terms and privacy practices.

Moments, Vibes & Free to meet (adults only)

Moments are short photo posts (up to 4 photos with an optional caption) shared with your trusted families. Moments expire automatically — 7 days by default, and the author may extend the expiry once, up to a hard ceiling of 14 days from when the moment was first created. After expiry the moment, its photos, and any reactions are deleted.

Vibes are a 24-hour ambient status. Each user picks a single default audience (your circles or your trusted families) in Settings; the composer does not show an audience picker. Vibes auto-clear after 24 hours and produce no notifications.

Free to meet windows are a coarse signal that your household is free for a window of time (e.g. "this afternoon", "this weekend"). They are visible only to your accepted trusted families while the window is live, expire automatically, and send no notifications. We do not store location or precise times on these windows.

Moments, Vibes, and Free to meet are adult-only surfaces for authoring. Kids never author them. Teens (13+) may see their own household's Free to meet windows and those of already- connected trusted families, read-only, with no notifications.

Kid event actions (own-parent routing)

In Kid Mode, eligible kids can tap Say thanks 💛for up to 48 hours after an event ends. The thank-you is delivered to adults in the kid's own household — it is never sent directly to the host family. There is no host-side counter, no "X kids thanked you" surface, and no forward button.

Kids may also privately mark themselves "excited" or "unsure" on an upcoming event. These signals are visible only to the adults with parental authority over that kid (primary parent and active co-parents); hosts, other families, caregivers, and trusted adults never see them. No notifications are sent when a signal is set or cleared.

Organizer mode for circles

A circle creator may turn on organizer mode to run a team, class, or other small group from inside the circle. With organizer mode on, the circle gets pinned announcements, a "paste roster" bulk-invite tool, and per-kid yes/no on plans run from the circle. The creator can promote any member to co-organizer; co-organizers can post announcements, invite families, and edit the circle's name, emoji, and cover, but cannot delete the circle or remove the creator. Organizer mode can be turned off at any time and the related surfaces are hidden again.

Kid allowances

A primary parent or co-parent may restrict any single capability for a kid (for example, free-text chat or voice notes) from the kid's Controls → Allowances. Adding a restriction takes effect immediately. Lifting a restriction is immediate when the primary parent does it; when a co-parent lifts a restriction it is queued for the standard 48-hour hold so the primary parent has a chance to review.

Smart Suggestions

Smart Suggestions analyse the last 30 days of your own notes-to-self (always) and — only if an adult in your household has explicitly turned it on — the last 30 days of your "My Family" chat, to surface possible milestone moments you might want to save to a timeline. Suggestions appear only to you (or adults with authority over the kid in question) and are never posted, shared, or used to train models. You can dismiss any suggestion and turn the household toggle off at any time. The "Us 💛" thread is never sent to AI.

AI Assistant

The in-app AI Assistant sends your prompt and minimal app context to third-party AI model providers, through an AI gateway, to generate a response. Don't include sensitive personal information in prompts. AI suggestions are informational only and are not professional, medical, legal, or safety advice.

Reports & moderation

You can report content or users you believe violate these Terms. We review reports and may remove content or suspend accounts. Reporter identity is kept confidential to our moderation team.

Notifications

If you opt in to push notifications, we'll send plan reminders, invites, and chat alerts to your device. You can turn them off any time from Profile → Notifications or in your browser settings.

Error reporting & analytics

To keep the app stable, crash and error data (stack traces, browser info, page URL, IP address) is sent to our error-monitoring provider. We configure this tool to exclude plan content, messages, and kid profile data, although it is possible that user-supplied text incidentally captured in a stack trace could be received.

We also collect product analytics (page views, feature usage, conversion funnels) via a third-party analytics provider to understand how people use the app and improve it. We configure this tool to exclude messages, plan content, and kid profile data.

Service "as is"

CircleNest is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted or error-free operation, or that any defects will be corrected. We do not warrant that the service will meet your requirements, that any specific outcome will be achieved, or that data transmission or storage will be perfectly secure. Features may change and occasional downtime can happen. Please don't rely on CircleNest for time-critical or safety-critical decisions.

Limitation of liability

To the maximum extent permitted by applicable law, CircleNest LLC and its officers, members, employees, agents, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of (or inability to use) the service, even if advised of the possibility of such damages.

Cap on direct damages. Our total aggregate liability to you for all claims arising out of or relating to these Terms or the service will not exceed the greater of (a) the amounts you paid CircleNest LLC for the service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred US dollars ($100). Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you; in those jurisdictions our liability is limited to the smallest extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless CircleNest LLC and its officers, members, employees, agents, and service providers from and against any third-party claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your content, (b) your use or misuse of the service, (c) your violation of these Terms or of any law or third-party right, or (d) your representations about your age, your relationship to a kid you add, or any other information you provide. We may, at our option, assume the exclusive defense and control of any matter otherwise subject to your indemnification, in which case you agree to cooperate with our defense.

Force majeure

CircleNest LLC is not responsible for any failure or delay in performing its obligations under these Terms to the extent caused by events beyond our reasonable control, including without limitation acts of God, natural disasters, war, terrorism, civil unrest, government action, public-health emergencies, labor disputes, internet or telecommunications outages, power failures, or failures of third-party hosting, cloud, or network providers.

Pricing, plans & free access

CircleNest is currently offered without charge during our beta and early-access period. Free access is not a permanent entitlement. CircleNest LLC reserves the right, at its sole discretion and at any time, to introduce paid plans, change which features are available at no cost, set or change prices, add or remove free quotas, limit usage, or move existing features behind a paid plan. Any current free tier, allowance, or beta benefit may be modified, reduced, or discontinued at any time with reasonable notice (typically by in-app notice or email). Continued use of CircleNest after a pricing or plan change takes effect means you accept the change for future use; you can stop using the service or delete your account at any time if you do not agree.

Service availability & changes

We may add, change, suspend, limit, or discontinue any feature, integration, or the service as a whole, at any time, with or without notice, and we do not guarantee that CircleNest will remain available indefinitely. We may also impose usage limits, rate limits, or storage caps and adjust them over time. We will make a reasonable effort to give advance notice for material changes that significantly reduce functionality you actively use, and to provide a path to export or delete your data before a shutdown of the service.

Changes to these terms

We may update these Terms as the app, our pricing, or applicable law evolves. When we make material changes we'll update the date above and ask you to re-accept on next app load. Continued use after that means you agree to the updated Terms.

Ending your account

You can delete your account at any time from Profile → Settings → Sign in → Delete account. When you request deletion, we hold your account for a 30-day grace period during which you can sign back in and cancel. After the 30 days, your profile, hosted plans, circles you created, and messages you sent are erased. Kid profiles you parent who have no other parent on the account are erased with your account; kids with a co-parent are not deleted — primary-parent status is transferred to the co-parent so the kid's profile, circles, and history stay intact. Encrypted database backups may retain a copy briefly before being overwritten on their normal rotation. See the Privacy Policy for full retention details.

Our intellectual property

CircleNest, the CircleNest logo and nest mark, the in-app visual identity, the app's screens, copy, illustrations, and source code are owned by CircleNest LLC and are protected by copyright, trademark, trade-dress, and patent laws.

Patents. Patent Pending. No patent rights are granted to you by these Terms.

Trademarks. "CircleNest", the CircleNest logo, "Us 💛", "Kid Mode", and other product names and marks used in the app are trademarks of CircleNest LLC. US federal registration of one or more of these marks is planned or in progress; until a mark is registered we use the ™symbol. Nothing in these Terms grants you any right to use our names, logos, or other brand assets except for accurate, non-misleading reference to the service.

Copyright. All app content created by CircleNest is © 2026 CircleNest LLC. You may not copy, scrape, mirror, reverse-engineer, or republish the app, its screens, or its content except as expressly allowed by these Terms or by applicable law.

Your content. You keep all rights to the messages, photos, drawings, lists, letters, and other content you upload to CircleNest. You grant CircleNest a limited, worldwide, royalty-free license to store, display, transmit, back up, and process that content solely to operate the service for you and the people you've shared it with. We do not sell your content, use it for advertising, or use it to train AI models.

Feedback. If you send us suggestions, bug reports, or feature ideas, you grant us a non-exclusive, royalty-free, perpetual license to use them to improve CircleNest, without obligation to you.

Copyright & DMCA

We respect intellectual property rights. If you believe content on CircleNest infringes your copyright, send a notice under the Digital Millennium Copyright Act (17 U.S.C. § 512) to our designated agent that includes: (1) your physical or electronic signature; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the material to be removed and information sufficient to locate it; (4) your contact information; (5) a statement that you have a good-faith belief the use is not authorized; and (6) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the rights owner.

DMCA Designated Agent:
CircleNest LLC — Legal
CircleNest LLC
8 The Green #13755, Dover, DE, 19901, United States
Email: contact@circlenestapp.com

We may remove allegedly infringing material and terminate repeat infringers. You may file a counter-notice as provided by 17 U.S.C. § 512(g).

Governing law

These Terms and any dispute arising out of or relating to them or your use of CircleNest are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Binding arbitration & class-action waiver

Please read this section carefully — it affects your legal rights.

You and CircleNest LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the service (a "Dispute") will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, except that either party may bring an individual action in small-claims court for disputes within that court's jurisdiction. Arbitration will be conducted in English, in Wilmington, Delaware, or remotely if the arbitrator permits. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.

Class-action waiver. You and CircleNest LLC each agree that Disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

30-day opt-out. You may opt out of this arbitration agreement by sending written notice to contact@circlenestapp.comwithin 30 days of first accepting these Terms, including your name, the email on your account, and a clear statement that you wish to opt out. Opting out does not affect any other part of these Terms.

If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and brought in the courts identified under "Governing law" above; the remainder will proceed in arbitration.

Contact

Questions or legal notices? Email contact@circlenestapp.com, send physical mail to the operator address above, or reach out via Send feedback.

See also our Privacy Policy and Refund Policy.