Refund Policy

Version 1.0 — effective the date you first access the service.

30-day money-back guarantee

We want you to feel confident using CircleNest. If you are not satisfied with your Premium subscription for any reason, you may request a full refund within 30 days of your original purchase date.

How to request a refund

Refunds are processed by our online reseller and Merchant of Record, Paddle. You can request a refund directly through Paddle at paddle.net or by contacting us at contact@circlenestapp.com with your order information. We will respond within 2 business days and coordinate with Paddle to process eligible refunds.

What is refundable

First-time Premium subscription purchases made within the last 30 days.
Accidental duplicate purchases or billing errors.

What is not refundable

Subscription periods that began more than 30 days ago.
Partial months after a cancellation — you will retain Premium access through the end of your current billing period.

This policy does not affect any statutory rights you may have under applicable consumer protection laws.

Cancellation

You can cancel your Premium subscription at any time from your account settings or through Paddle's customer portal. After cancellation, you will continue to have Premium access until the end of your current billing period, then your account will return to the Free plan.

Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides customer service inquiries and handles returns. For more details, see Terms of Service and Privacy Policy.

Contact us

Questions about refunds or billing? Email us at contact@circlenestapp.com.